Wood River Auto Repair

Great service & they are very personable. Gave me a loner car as well.

These guys have been lovely. I went to them orginally when my 2002 Ford Ranger had a coolant leak. They were able to diagnose the problem and tell me exactly what was wrong and what they were going to do to fix it. They kept me updated throughout the process and didn't do any work until I gave approval. AC runs great now and is instantly cold as soon as I turn it on. Love it! I ended up going back for an oil change after seeing they had a special for it. Then, I went back a week later to have all new tires installed as mine were getting very worn down because they had a great special going on for tires too! Katie up front has been amazing to communicate with. She noticed I walked to work one day and she personally drove to pick me up from work after my vehicle was ready because it was raining. They also let me use a loaner vehicle while my tires were getting done so I didn't have to walk to work in the rain (again)! They've communicated with me well via email and phone calls. I also enjoy a feature they do where they do an entire vehicle inspection for free to let me know what problems I may have now or in the future. The only downside I can think of is it does take more time to do the free inspections on top of my service, but I don't mind because they kept me updated on the process and accommodated my transportation needs. Great place to go.

I've taken a few cars to Pro Automotive since the 90's when it was Pro Exhaust. Their professionalism and quality of work is unsurpassed. They just replaced the transmission in my '08 Ford Escape and it runs like a brand new vehicle! Thank all of you at Pro Automotive .

Pro Automotive provided friendly and professional service.

Always accommodating and service done in a timely manner. Very happy with their service. I’ve been a long time customer and will continue to take our vehicles to Pro.

Pro Automotive did it again. My car problem was corrected accurately and efficiently.

Excellent customer service, worked hard to find the source of my difficult vehicle problem, and kept costs in a reasonable range. Highly recommend this automotive service station.

Quick and friendly service, identified the problem and offered a reasonable solution.

I finally found that shop that cares about the customer service experience. They call with updates in a timely fashion, you get a pictured diagnosis of what was found as the potential issue and a path to resolution that is reasonably priced. Highly recommend this place.

As always, your team handled my needs professionally. I've had people ask why do you go to Pro Automotive? I told them that you and your team have always been honest and helpful when making repair decisions which in the world today is as important as the repairs themselves. I've been using Pro Automotive since the 80's and never been disappointed in the service.